Reference

winexch Privacy Policy for India

On winexch, we set out how account details, device data, cookie traces, and support messages move through our systems.

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PRIVACY CONTACTS

Where to send privacy requests

If you want a copy of your data, need a correction, or want us to look at an access request, send it through the in-account help form or email desk. Add your registered name, phone number, and the exact change you want so we can verify and act quickly. Where law asks for more checks, we may request one extra proof before we share anything.

Team online

Email desk

Write from your registered email and tell us what data you want to see, correct, or remove. We use this route for copy requests, data fixes, and questions about retention or sharing.

In-account form

Use the help form after you sign in if you want your request linked to the right account. That makes identity checks faster and keeps the thread tied to one record.

Privacy desk

If you need a further check, our support team can route the case to the team that handles policy requests and regional law questions. Please include your phone number and a clear request.

HANDLING STANDARDS

How we keep your data tidy

We keep collection narrow, so we ask only for details needed to open, protect, and service your account.

Collection

We collect only what helps verify your account, process requests, and keep logs accurate.

Cookies

Cookie traces help us keep you signed in, remember language settings, and spot unusual access.

Security

Account security checks may include password rules, device checks, and step-up verification for sensitive changes.

Retention

We keep records only for the period needed to service your account, settle payment mismatches, answer a request, or meet…

Sharing

Data sharing stays limited to vendors who help with hosting, payments, identity checks, or support tooling.

Changes

If you want a correction, deletion request, or a copy of your stored data, use the support paths listed here.

Questions about your data rights

These answers cover the main privacy points you may want before opening an account. We explain what we collect, how long we keep it, how you can ask for changes, and what happens if local law sets a different rule. If your request needs identity checks, we may ask for one more step before sharing any record.

We collect the details you type in, such as name, phone, email, and any identity records you submit. We also log device and session data so we can protect the account and answer service requests.

Yes, payment traces may stay in our records so we can match deposits, withdrawals, and account history. We use them for reconciliation, fraud checks, and support, and we keep them only as long as needed.

Yes. Send a request through the in-account form or email desk, and we will check identity before sharing a copy. If local law limits what we can send, we will explain that clearly.

Yes. If a field is wrong or no longer needed, ask us to correct it or start a deletion request. We may keep some records when law, tax, or dispute handling requires it.

Cookies help us remember login state, language choice, and basic safety checks. You can clear them in your browser, and some settings may reset after that, which is normal for session-based controls.

Use the support routes listed on this page. Add your registered phone number and the request details, and we will route it to the right team after checking your identity.

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